I'm David Lennard, a terminal cancer patient with Multiple Myeloma. I've been treated by HonorHealth, Arizona Oncology, and Banner Health. My firsthand experience with catastrophic care gaps informs every decision we make at CareHub.
Ignored Warning Signs
After my MGUS diagnosis, I reported body changes and sensations of rib fractures. I begged my practitioner for pain relief and Revlimid treatment. I was refused. Weeks later, I was hospitalized with fractured vertebrae, ribs, and sternum. At one point, I was given 72 hours to live.
CareHub response: Continuous symptom tracking with provider visibility for earlier intervention.
Medical Records Nightmare
Four providers in seven years. My original treatment at Virginia G. Piper Cancer Center generated 1,000 pages of documentation. By the time I reached my fourth provider, Banner Health, I discovered my accessible records had been reduced to a fraction. Requests for scan details and treatment history at Arizona Oncology went unanswered. I still haven't had time to recover what was lost.
CareHub response: Patient-owned portable medical data you control.
Financial Catastrophe
I was bedridden or hospitalized for 8 months. I fell through insurance cracks. I lost my mortgage-free home and fully owned car, with assets sold at 30-40 cents on the dollar just to maintain treatment, food, and shelter. I spent 2 years homeless in the Arizona desert. Without the Affordable Care Act, I would be dead.
Why We're Building CareHub
Every feature we build addresses a gap I experienced personally. Providers must see what happens between appointments. Patients must own their data. And no one should lose everything because the system failed them.