Privacy Policy

I'm David Lennard, founder of CareHub.

I'm a terminal cancer patient tired of healthcare feeling like a bad spy thriller, full of data leaks, loss of my patient records, inappropriate emergency care, and no societal regard for patient safety in the pandemic era.

Before I even sketched out CareHub, privacy and security came first.

I had to come up with a methodology that would significantly improve patient outcomes in a decentralized format for global access, while protecting users.

We're tracking everything from how your treatments are hitting or missing, side effects, daily vibes like diet, exercise, and stress levels.

This flips the script from "hope nothing explodes between appointments" to proactive awesomeness.

As CareHub grows, the intent is to formalize input from patients, caregivers, clinicians, and aligned supporters through an advisory board and Founder Program so governance stays close to the people living the problem.

The long-term goal is a mission-locked structure, including a potential B Corp pathway, that keeps CareHub privacy-first, outcomes-focused, and free forever at the point of use wherever that can be sustained responsibly.

If you use CareApp without creating an account with us, your data is kept in your device's local storage. We have no clue what your entries are, and respect your privacy.

When you create a user account, our securrity protocols require a valid email address, and your permission to use the clinical data you provide us with. That's the whole point of our existence: Use our collective brains and technology to get the right information, to the right people, in a flash. Patient outcomes will improve in a flash!

• Account Info: Email address and account authentication details.
• Profile: Display name, app preferences, and optional profile details you choose to provide.
• Vitals: Health and wellness data you voluntarily enter into trackers and tools.
• Usage: Technical and usage data for reliability, security, and improvement.
• What We Do Not Intentionally Collect: Social Security numbers, driver's license numbers, or full payment card details.

We use technical and organizational safeguards intended to protect personal information, including access controls, authentication protections including 2FA support, and encrypted data transmission and storage through our infrastructure providers.

Want the technical deep-dive? Read our Security White Paper

We use cookies and similar technologies to:

• Essential: Operate core functions such as sign-in and account security.
• Analytics: Understand product performance and usage trends.
• Functionality: Remember cookie choices and interface preferences so you do not have to repeat yourself every time you return.

Where required by law, analytics are consent-based. You can control cookie preferences in your browser and consent settings.

To reset cookie preferences later, clear CareHub site data or cookies in your browser settings. On mobile, you can do the same from your browser or installed web-app settings.

Depending on your location, you may have rights regarding your personal information.

• Access: Request access to personal information we hold about you.
• Correct: Request correction of inaccurate or incomplete information.
• Delete: Request deletion of personal information, subject to legal exceptions.
• Export: Request a portable copy of your data where applicable.
• Opt-out: Opt out of certain processing, for example optional analytics or marketing communications.

• Account data retained while active.
• Delete anytime from Profile → Settings.
• Personal data removed within 10 days of deletion.
• Anonymized analytics will be retained for research.

We do not sell personal information. We may share data with service providers that help us operate CareHub, such as hosting, authentication, storage, analytics, communications, and support services, subject to contractual safeguards.

We may also disclose information when required by law, to protect rights and safety, to prevent fraud or abuse, or as part of a business transition.

For privacy questions, requests, or complaints, contact:

research.carehub@gmail.com

We aim to respond to privacy requests within 5 business days.