This Privacy Policy explains what personal information CareHub collects, how it is used, when it may be shared, and what choices you have.
1) Who we are
CareHub is currently owned and operated by David Lennard as an independent founder. For privacy law purposes, David Lennard (CareHub) is the data controller for the personal information described in this policy.
2) Information we collect
- Account data: email address and authentication-related account details.
- Profile data: display name, preferences, and optional profile information you provide.
- Health/wellness entries: information you voluntarily enter into trackers and tools.
- Usage/technical data: logs and product telemetry used for reliability, security, and improvement.
We do not collect Social Security numbers, driver's license numbers, or any payment card details.
3) How we use information
- To provide and secure the CareHub service.
- To authenticate users and maintain accounts.
- To improve product quality, performance, and safety.
- To communicate important service, support, and policy updates.
4) Legal bases (where required)
Depending on jurisdiction, we process personal information based on one or more legal bases, including consent, contract performance, legitimate interests, and legal obligations.
5) Cookies and analytics
We use essential cookies/technologies for core functionality (such as sign-in and security). We may also use analytics tools to understand product performance and usage trends. Where required by law, analytics are consent-based.
6) Sharing and disclosure
We do not sell personal information. We may share information with service providers that help operate CareHub (for example hosting, authentication, storage, analytics, communications, and support), subject to contractual safeguards.
We may also disclose information if required by law, to protect rights/safety, to prevent fraud or abuse, or in connection with a business transition.
7) Security
We use technical and organizational safeguards intended to protect personal information, including access controls, authentication protections (including 2FA support), and encrypted transmission/storage through our infrastructure providers.
8) Data retention
We retain personal information for as long as needed to provide the service and maintain account functionality. Following a verified deletion request, we aim to delete or de-identify personal data within 30 days, unless retention is required by law or for security/fraud prevention. Backups and system logs may persist for a limited period before routine overwrite or deletion.
9) Your rights
Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing.
10) Children’s privacy
CareHub is not intended for children under 13. If you believe a child has provided personal data, contact us and we will take appropriate steps.
11) International data transfers
Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.
12) Changes to this policy
We may update this Privacy Policy periodically. Material updates will be reflected by revising the “Last updated” date and, where required, by additional notice.
13) Contact
Privacy questions or requests: research.carehub@gmail.com
Founder, CareHub™